The company’s founders – Christiane Gautrot, Desmond Knox-Leet and Yves Couesland – originally started out in entirely unrelated industries. This does not affect your statutory rights.The story of Diptyque began in the very heart of Paris, on the Boulevard Saint-Germain, bringing together three friends with the same creative passion. uk accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties. Information and statements about products are not intended to be used to diagnose, treat, cure, or prevent any disease or health condition. Contact your health-care provider immediately if you suspect that you have a medical problem. In the event of any safety concerns or for any other information about a product please carefully read any instructions provided on the label or packaging and contact the manufacturer.Ĭontent on this site is not intended to substitute for advice given by a medical practitioner, pharmacist, or other licensed health-care professional. Please always read the labels, warnings, and directions provided with the product before using or consuming a product. Product photos are for illustrative purposes and may not reflect the actual product that you receive. We recommend that you do not solely rely on the information presented on our website. All information about the products on our website is provided for information purposes only. You can reach us by email Once your return is approved by one of the team, you can print a freepost returns label by clicking here (UK Only)įor more information on our shipping and returns, please click hereĭisclaimer: While we work to ensure that product information on our website is correct, on occasion manufacturers may alter their ingredient lists or product packaging.Īctual product packaging and materials may contain more and/or different information than that shown on our website. Returns Please let us know if there is a problem with your order. For more information, please see our dedicated IOSS page here You will still be liable for any customs duties charged on your import. This allows your VAT to be paid at checkout which we submit by return to your country. EU Customers: Sine July 1st 2021, Health Pharm are IOSS registered. Health Pharm is not responsible for these charges if they are applied and are your responsibility as the customer. Non-EU Customers: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shipping timescales can vary greatly depending on the destination and extraneous variable Express International (US & CA) 2 to 11 business days.Express International (EU Only) 2 to 7 business days.Standard International (EU & ROW up to 2kg) 3 to 17 business days.These can be either Spring GDS, DPD or FedEx. The courier of Express delivery can differ depending on location. We offer worldwide international shipping.Īll of our international postal prices are weight-based, so this can vary in price, we do have a shipping calculator that can be found on the basket page before you go through to checkout. Express (Over 10kg) 1 to 3 business days £5.49.Express (up to 10kg) 1 to 3 business days £3.99.Standard (Up to 10kg) 2 to 4 business days £3.49.Shipping charges for your order will be calculated and displayed at checkout. You can find more information about our fulfilment process.Īt checkout, you'll see the available shipping options based on the weight, dimensions, and contents of your order.ĭomestic Shipping Rates and Estimates □□ Shipping times may vary, with an additional 1-3 working days for processing. We strive to provide you with the freshest and most up-to-date products, so we order them as you place your order. Please note that due to high demand, some of our products may not be in stock at the time of your order. We partner with top carriers like Royal Mail, Spring Global, DPD, and FedEx for international parcel shipping.
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